Frequently Asked Questions
Frequently Asked Questions
How can I choose a color or design?
On each product page, select your preferred color or seasonal design before adding the item to your cart.
Is the Cozy Star Baby Wrap suitable for sleeping?
No. The Cozy Star Baby Wrap is a decorative outfit for supervised use, such as baby photos. It is not sleepwear or a safe sleeping bag. Remove it before sleep and always keep the baby's face clear.
Will the color look exactly like the photo?
Actual colors may vary slightly depending on lighting and screen settings. Please check the selected variant carefully before ordering.
Where do you ship, and how much does delivery cost?
Standard delivery costs €8.95 per order for items in our standard shipping profile, where delivery is available. The final shipping charge and currency are shown at checkout. Supported destinations depend on the item and carrier. Visit Shipping & Delivery for details.
How long does delivery take?
Transit time depends on the destination, warehouse and carrier, and order processing time is separate from shipping time. If you need a destination-specific delivery estimate before placing an order, please email us.
Can I return an item?
You can notify us within 14 days of receipt that you wish to withdraw from your online purchase, subject to applicable exceptions and any longer consumer rights. See our Returns & Refunds page for details and instructions.
How can I get help with an order?
Contact perfectideasstores@gmail.com and include your order number so we can help you promptly.